Shipping Policy
Order Processing
Our fulfillment team works Monday through Friday, 8:00am – 4:30pm. Orders are processed within 2–5 business days before they ship, provided items are in stock. If an item is sold out, this will be indicated at checkout; if an item is on backorder, we will notify you upon its arrival. Orders placed Friday after 1:00pm or over the weekend begin processing the following Monday. Please note: your chosen shipping speed (including 2-day or overnight express) applies once the order has finished processing — it is not shipped the same day it's placed.
Shipping Destinations
We currently ship nationally within the United States. We will begin shipping to 35+ countries starting in December 2026. International orders may take up to 15 business days depending on customs, destination, and carrier.
Shipping Rates & Delivery Times
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Free shipping on all U.S. domestic orders over $100.00 USD, and all international orders over $200.00 USD.
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Standard shipping (U.S.): approximately $9.50 USD — 4–5 business days (5–9 business days if selecting free/economy ground).
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2-Day Express: $16.50–$19.50 (pending weight) — 2–3 business days depending on location.
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Overnight: $39.99–$42.99 (pending weight), available for select zip codes — next business day.
- International shipping, duties, and taxes are calculated at checkout based on your address.
Shipping day estimates do not include weekends or holidays; please allow 1–3 additional days during holiday periods.
Carriers
Orders are shipped via UPS and FedEx.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. If you haven't received a shipping notification or tracking number, please reach out to us at customerservice@vroni.beauty.
International Orders — Duties & Customs
All international shipments may be randomly selected for inspection. The recipient may be responsible for import taxes, customs duties, and related fees imposed at customs clearance.
Shipping Address Errors
Please double-check your billing and shipping information before checking out. Customers are responsible for orders shipped to an incorrectly entered address.
Questions?
Reach out to us anytime at customerservice@vroni.beauty.
