Privacy policy

Last Updated: February, 2026

VRONI (VRONI, Voss Medicinal Healing, “we, our or us”) understands that privacy is important to our users. This Privacy Policy describes our practices regarding the collection, use, sharing, and protection of your personal information for the websites located at www.vroni.beauty and www.veronikavoss.co (our VMH medical website), our mobile iOS (the “App”), collectively the “Services.” This Privacy Policy tells you about the rights and choices you have with respect to your personal information, how you can assert those rights, and how you can contact us to get answers to your questions, customerservice@vroni.beauty. 

For more information about how users with disabilities can access this Privacy Policy in an alternative format, please email customerservice@vroni.beauty.

Please note that our privacy practices are subject to the applicable laws of the regions in which we operate. Accordingly, some additional region-specific terms will only apply to individuals in those locations, or as required by applicable laws.

By using or accessing the services, you agree to this Privacy Policy. If you do not agree with our policies or practices, you should not access the “Services” or provide us with any of your personal information. 

The following links will take you directly to the corresponding sections of this Privacy Policy:

What our Privacy Policy Covers
This Privacy Policy applies to the personal information that we obtain in various contexts, both online and offline, including when you: access or use the “Services;” attend one of our in-person events; communicate with us over email or text messages, or otherwise via the “Services;” shop with any of our third-party partners; engage with us on social media; or participate in webinars or surveys. 

We may provide different or additional privacy notices in connection with certain activities, programs and offerings, such as submitting a job application via Services.

Additionally, we may provide additional “just-in-time” notices at collection or clarify our privacy practices or provide you with additional choices regarding your personal information.

Through the Services, you may from time to time be able to link to other sites maintained by Voss Medicinal Healing or vice-versa, or by affiliated third parties, such as vetted nutraceutical companies. As more fully described below links, each of those sites may be governed by a different privacy policy or statement. We strongly suggest you check the privacy link typically located at the footer of each web-page to access and review the applicable privacy policy or statement. Since privacy policies or statements may change periodically, we also suggest that you occasionally re-visit them.

 

Personal Information We Collect From You
We use the term “personal information,” also referred to as “personal data,” or “personally identifiable information,” in the laws of some jurisdictions to refer to information that reasonably identifies, relates to, describes, or can be associated to you. Data that has been deindentified (depersonalized), or that otherwise cannot be reasonably be related back to a specific person is not considered personal information. The precise definition of personal information may vary depending on your place of residence, but we take the same serious approach to protecting your privacy, subject to any additional measures that may be required by applicable laws.

The following are the categories and types of personal information that we may collect from you, depending on how you interact with the Services: 

 

• Identifiers such as name, address, phone number and emailing.
• Device and on-line identifiers and related information, including internet protocol (IP) address, mobile ad identifiers, data collected from cookies, beacons, pixel tags, and similar unique identifiers.
• Internet or other electronic network activity information, including, but not limited to browsing history, and information regarding your interaction with an internet website, application, mobile app, or advertisement.
• The last four digits of your credit card or other payment method only, we do collect full payment card details. Please see “Payment Processors” in the link below.
• Any other personal information that you voluntarily provide us.

 

How We Collect Your Personal Information
We only collect personal information that you provide to us directly. This may include, but not limited to:
*  Information you provide when you contact us directly.
*  Information you provide to us in-person events or webinars.
*  Information you provide when you create a profile or account or subscribe or monthly subscriptions to one of our services or products with your permission.
*  Content that you post to the services
*  Your responses to surveys that you choose to complete for us with your permission.
*  Information you provide when entering a contest or other promotion sponsored by us.
*  Details relating to transactions that you carry out through our Services, including any orders that you ask us to fulfill, and any payment or other financial information you provide to us relating to such orders only.
*  Possible search queries on the Services
*  Any other information that you provide to us through the Services.

 

Personal Information We Automatically Collect:
When you visit Services, open and click on emails we send you, or interact with our advertisements, we or third parties we work with may automatically collect certain information using technologies such as cookies and other tracking technologies described below.

* Cookies and Similar Technology: “Cookies” are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate or enhance your communication and interaction with that website. Such data may include, for example, the address of the websites you visited before and after you visited our Services, the type of browser you are using, your internet protocol (IP) address, what pages in the Services you visited and what links you clicked on, the region where your device is located, and geographic information based on your IP data. We may store some information on your device or device hard drive as a cookie or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of Services. We may also use cookies to customize your visit to Services and for other purposes to make your visit more convenient or to enable us to enhance the Services.

* Clickstream Data: As you use the internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the website address from which you linked to the services. We may collect clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Website or App, navigate throughout the services, and how we may better tailor our web pages to better meet the needs of our visitors. This information is solely used to improve our services.

* Analytics: We may work with third-party vendors who use technologies described in this section to conduct website analytics to help us track and understand how visitors use our Services, such as Google Analytics.  Google Analytics, is a web analytics service provided by Google, Inc., (“Google”). Google Analytics uses cookies to help analyze how users use the website. The information generated by these cookies about your use (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where third parties process the information on google’s behalf. You may refuse the use of cookies by selecting the appropriate settings in your browser. By using the website and accepting cookies, you are consenting to the processing of data about you to Google in the manner and for the purposes set out above. Please refer to the currently available “Opt-outs” for Google Analytics by visiting the following: https://tools.google.com/dlpage/gaoptout/.

* Social Media Platforms and Networks: If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks such as Instagram, Facebook, TikTok, or YouTube in connection to our services, we may collect information that you share with us on social media or that such platforms share with us. Please review the privacy policies and settings of the social media platforms and networks tat you use for more information about their privacy practices.

* Personal Information We May Collect From Other Sources: We may obtain information about you from other sources, such as data brokers, data analytic providers, marketing or advertising vendors, customer survey platforms, fraud prevention vendors, vendors that provide services on our behalf, or publicly available sources.

 

Obligations: We may be required to use or retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or to combat fraud. We may need to use personal information to meet our internal and/or external audit requirements, information for security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your jurisdiction of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.

How We Disclose or Share Your Personal Information 
In addition to using your personal information ourselves for the reasons stated above, as mentioned in our Privacy Policy, we may disclose your personal information to other affiliates and entities in the following instances:

Service Providers: We may share your personal information with third-party service providers who may use your information to provide us with services including, but not limited to: software, systems, and platform support; cloud hosting services; advertising; direct marketing services; customer surveys or polls; data analytics; order fulfillment and delivery; and/or customer service. 

Our VRONI website search function is provided by Shopify, whose privacy policy can be found here: https://www.shopify.com/legal/privacy/customers. 
Our VMH website search function is provided by Podia, whose privacy policy can be found here: https://www.podia “Privacy Policies.” 

These service providers may have access to personal information that is necessary to perform their functions, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use your information for their own benefit.

Payment Processors: If you make a purchase through the Services, your payment card details are provided to one or more of our payment processors, which may include Stripe, Plaid, PayPal, Amazon Pay, Apple Pay, Shop Pay, Shopify and/or Podia, and are subject to these processors privacy policies, as applicable. We do not receive your full credit or debit card number.

Corporate Affiliates: We may share personal information with our corporate affiliates and subsidiaries, who process information on our behalf, where necessary to provide a product or services that you have requested, or in other circumstances with your consent or as permitted by law.

Legal Obligations: We may be required to use or retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or to combat fraud. We may need to use personal information to meet our internal and/or external audit requirements, information for security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your jurisdiction of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.

Business Transfers: We may share your personal information and other information with third parties in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of VRONI, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which the assets transferred may include information about the users of our Services.

Non-Personal Information: We may share non-personal, anonymized, aggregated and/or statistical data with unaffiliated third parties, such as business and advertising partners, manufacturers, distributors, and retailers, to improve and enhance your experience using the Services, and for our own market research activities. We publicly commit to maintain and use the information in de-identified or aggregate form, and not to attempt to re-identify information.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

Links to Other Sites and Social Media Services
We may create links to other websites that we think may be of interest to you, such as providers of various products and services. We may also provide links that allow you to send or forward a post from our Services through or to third-party social media sites, or other means of electronic communication, such as an email or text messaging service. We are not responsible for the privacy policies of any websites and services we link to on our Services, and you should read the privacy policies of each site you visit to determine what data that site may collect about you.

The services may also integrate with social media services. We do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our services, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly, fairly and according to law.

Please note, you should be aware that any personal information which you voluntarily include and transmit online in a public forum, such as a blog, social media, social network, or otherwise may be viewed and used by others. By using such features, you assume the risk that the personal information provided by you may be viewed and used by third parties.

 

Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.


Security and Retention of your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where it is indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

After submitting a request, we will take steps to verify your identity in order for us to properly respond and confirm that it is not a fraudulent request. In order to verify your identity, we will ask, at a minimum, that you provide your name, email address and relationship to us, so that we can seek to match this information with the information existing in our systems. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected personal information, we may contact you for more information, or we may not be able to meet your request. Only you, or an agent legally authorized to act on your behalf, may make a verifiable request related to your personal information. If you are making a request as the authorized agent of a California consumer, we will ask you to also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf. We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complexed request, the CCPA according to privacy laws, allows us up to 90 days to respond. We will still contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such an extension. We may charge you a reasonable fee to cover administration costs, if your requests are manifestly unfounded, excessive, or repetitive. 


Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.


International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.


Cookies and Tracking Information
If you would like to stop or restrict the placement of cookies that may already be on your computer or device, please refer to or adjust your web browser preferences. You may further locate more information regarding managing cookies at allaboutcookies.org. 

By deleting our cookies, or disabling future cookies you may not be able to access certain areas or features of our Services or some of its functionality. Note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Additionally, if you opt out on one of your devices, that opt out may not be effective on all of your devices. However, please be advised that cookie-based opt-outs are not effective on some mobile services. Some browsers have a Do Not Track (“DNT”) feature that lets users signal to websites that they do not want to have their online activities tracked. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, if you are a resident of California, Colorado, or Connecticut, or another state with a privacy law that applies to such signals, we treat opt-out preference signals as a means of opting out of the sale or sharing of personal information, or of opting out of the processing of personal information for targeted advertising, as applicable. Please see the sections titled California Privacy Rights and other U.S. State Privacy Rights below for more information. 


U.S. State Privacy Laws
U.S. states are increasingly taking action to address consumer privacy. In 2018, California passed the California Consumer Privacy Act (“CCPA”), which is a comprehensive privacy law that took effect in 2020. That law was later amended by the California Privacy Rights Act (“CPRA”) on January 1, 2023. Since then, nearly half of US states have adopted comprehensive consumer privacy laws, and other states are considering similar laws. We refer to these laws collectively as the “state privacy laws.” These state privacy laws give residents of certain US states more transparency and control over their personal information. If you make your store available to residents of those US states, then these laws might apply to your handling of personal information when residents of those states visit and transact with your store.

The California Consumer Privacy Act (CCPA), as amended by the CPRA, grants California residents significant control over their personal data. Residents can know what data is collected, request deletion, opt-out of the sale/sharing of their information, and receive equal service. It requires businesses to provide transparency, implement security measures, and respect consumer choices, with enforcement by the California Privacy Protection Agency (CPPA) and fines for violations.

Contact
Should you have additional questions regarding our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email or write us at customerservice@vroni.beaty or contact us at Voss Medicinal Healing or VRONI, 2001 S. Barrington Ave. STE 118, Los Angeles, CA, 90025, USA.